AR6250 DSM2 6-Channel Carbon Fuse Rx

Bulletins

AR6250 Product Recall

Attention Spektrum AR6250 Owners

Horizon has received reports of customers losing RF link when using AR6250’s within certain environments. After close monitoring and testing, Horizon has detected isolated issues with AR6250’s used in carbon fiber applications or in products containing highly reflective material. In these applications, Horizon has found that RF link issues may result in loss of communications.

Horizon has performed an analysis of the AR6250 receiver and is in process of testing a newly designed receiver.

All consumers who have AR6250’s are strongly encouraged to discontinue use and return these receivers to Horizon for a free upgrade, which should be available in August.

Please click here to initiate the service request and fill out the on-line form.

You may also initiate a service request by e-mailing the Horizon Product Support team. Please put “AR6250 Recall” in the subject line and include your shipping address and daytime phone number. Click here to e-mail your request to Horizon Product Support.

If you have any questions or would like to initiate a service request via telephone, please call our Product Support group at 1-877-504-0233.

For US and Canadian consumers, Horizon will pay for all ground shipping charges to and from our US service center. Customers outside the US and Canada should contact their retailer or local Spektrum distributor. Within Europe, please follow these links to our service centers in England or Germany. Australian consumers can follow this link.

We apologize for this inconvenience. Horizon disclaims all liability and warranties for any consumer failing to act upon this service advisory.